Delivery & Returns

Shipping details.

Shipping price will be calculated upon check out.

(SORRY WE DO NOT SHIP OVERSEAS)

All orders will be shipped the following business day after you have placed your order. (and providing payment has been received).

We ship via Australia post, Couriers Please and Fastway Couriers and your order will be tracked.

Express Post is available on most items with an extra charge. 

We are based in Caloundra, 1 hour north of Brisbane.

See Australia Post average delivery times below. 

Of course in busy times delivery may be a little longer.

 

Based on weight, size and destination, estimated delivery times are as follows:

 

Sending parcels within the same state
ServicePosted for deliveryDelivery by
(business day after posting)
Regular parcel Within metropolitan areas of capital cities or within the same city, town or environs Up to 2 days
  Between metropolitan areas of a capital city and a country location *† 3-4 days
  Between country locations * 4-5 days
Express Post parcel Between places in the Express Post network Next day

 

 

 

Sending parcels to other states
ServicePosted for deliveryDelivery by
(business day after posting)
Regular parcel Between Sydney / Brisbane;
Sydney / Melbourne; 
Melbourne / Canberra; 
Melbourne / Adelaide
2-3 days
  Between Sydney / Adelaide; 
Melbourne / Brisbane; 
Melbourne / Tasmania; 
Adelaide / Canberra
3-4 days
  Between other capital cities 5-6 days
     
     

 

Refunds.

We take pride in our customer service and quality control every item before delivery. If you have received an item and it is damaged or faulty we will provide a refund providing you notify us within 7 days of delivery and provide photos of item if requested.

We will not refund an item if you simply change your mind.